5 Star Review:
We have been doing business with Marcy Portugal for almost 20 years, that speaks for itself, she is trustworthy and reliable. We will continue to use her for our purchases and sales as well as handling our rental properties. Thanks for always doing a fantastic job for us!
My wife Susan and I were first time home buyers who just closed on our new home. Geri Brandon was patient, very responsive and timely with all of our inquiries via phone, email and text throughout this whole process which included joining us at our closing. It was a pleasure working with Geri and I look forward to recommending her in the future.
Linda Grady was so nice and easy to work with. She is on the ball and doesn’t waste time. We were in a hurry to get into a new home before school started for our kids and man, did she make that happen. She was an absolute gem to work with!!! Ashley Poulette
We had an exceptional experience working with Bob Shaw. My brother and I had to sell our mother’s property while living out of state. We met with several realtors before hiring Bob. Bob’s local market knowledge, responsiveness, and willingness to handle issues associated with maximizing the presentation of the property influenced our decision to list my mother’s property with him. My brother and I never regretted that decision Bob also served as the de facto general contractor overseeing necessary renovations at our mother’s property. Throughout the process, Bob was transparent about his marketing strategies. He provided guidance on several offers we received with non-standard terms and made the sale process smooth. We would absolutely work with Bob again and recommend him to anyone looking for a buyer or seller’s agent. D. Pinard
Our situation was not a normal sale, but throughout the process Linda was great, Communication and Follow up beyond Par, and the efficiency in which she made the deals happen, coordinated the deal and was there for all parties shows dedication to her clients. Although, there were a few stumbling blocks as we would expect, she tackled them head on and resolved. Our deal was dependent on three different client sales, our process was efficient and we were able to close early, even though the first property to close, the Broker handling the deal failed to meet the initial date and closed late. (the only item outside her control).
I would recommend Linda Grady to you and any friends which I already have, and hope that she can provide to you her next Client the same upstanding and personal service we received. Let Linda Grady and Paradise Realty impress you as they did us. Good Luck on your sale or Purchase, you will be in good hands.
Linda Grady was amazing! Knowledgeable, understanding. She helped me find the perfect home and made sure I stayed on top of my deliverables. Would recommend to anyone. Mahogany Newell-Jupiter
I don’t know what I would do without June Heitzeberg. She has been my only realtor for over 20yrs. June knows Palm Beach County like no other realtor. June goes above and beyond for everyone. I trust June and would only recommend her to my friends, family and clients. June makes buying a home fun and a great, no problem experience. Choose June as your “go to realtor” you won’t regret it. Michele Burnett
June Heitzeberg and I have worked together over the years with multiple sales and rental transactions. I appreciate her professionalism and would call on her again to represent me. I would also recommend June to future buyers and sellers. – Joanne Brooks
Thank you for ALL that you have done for me over the years, Karen. You are the best real estate agent I have ever had, and I have bought and sold for over 20 years many properties. You made every transaction an easy task from purchasing, to leasing, to answering all my needs for maintenance to selling. I can’t thank you enough! Marcia Levitz
Karen was amazing. She made herself available when our schedules were tight. She was always helpful with pointing out the positive and negatives to a property in relation to our specific needs. She was very receptive to what we were looking for and made sure to weed out properties that would waste our time. She was an amazing negotiator and didn’t allow us to be taken advantage of. We won’t use another realtor. – Kristina Wolan
Our house had been on the market for some time when Karen was hired. She did an excellent job of refreshing the pictures, made excellent recommendations on the interior and exterior of the house which made it show much better. Karen was also sensitive to the sellers’ personal problems and handled them in a professional and respectful way throughout the sale. Karen lives in Versailles and nobody knows that market better. I would hire her again. Jack Federico
About a year ago, Danielle and I were looking for a condo to rent for the season in Riverbend Country Club and we chose to contact Paulette Landry, of Paradise Real Estate. Over the next several weeks (by phone and email) she proceeded to provide us with numerous rental options, as well as a great deal of very helpful advice. The rental worked out extremely well for us as a result. We finally got to meet Paulette in person last winter and she was just as gracious as on the phone. When we opted to buy a condo this year we didn’t hesitate to lean on Paulette once again. As before, she worked for us in a very efficient manner—providing us with exactly the purchase opportunities we asked for. (She is persistent in her efforts…but very patient with her clients…which is a perfect combination for a realtor, in my opinion!) We would highly recommend Paulette to anyone in need of an effective realtor.
Sincerely, Rick & Danielle Lang
Paul Portugal is a top-notch realtor in every way. He is professional, courteous and has in-depth knowledge of the real estate market. He helped us through every step of the home buying process from finding the right home to negotiations right up to closing. He always puts his clients’ interests first and is someone you can trust. We even decided to back out of a closing due to unexpected problems found at inspection, but Paul stuck with us and eventually helped put us in our dream home (and at a great price!). As a first-time homebuyer, his services were invaluable. I would recommend him highly to anyone and plan to work with him again next time I am buying or selling a home.” 5 Stars – anudhjain Longwood, FL 32779
Kelli Birdsall, Realtor was rated Very Good Experience – Tonya Raffaeli
In 1971 I moved to the NC mountains and developed properties and constructed spec homes. For many years I tried to work with Realtors but ended up marketing my own properties. When Cheryl called me about a prospect on my condo in Crown Colony, I realized she a had a fantastic personality. The best decision I ever made was selecting her to list my condo over pressure from others to select another agent and firm. After many calls, she valued the unit exactly right and her personal recommendations, help and work on the unit enabled me to stay in NC. There were personal problems involved in the inheritance, but her calls and calm thoroughness was invaluable to me. You are fortunate to have Cheryl Fowler as an agent. Conrad Freund
Cheryl, Enclosed is just a little something to say thank you for all your guidance and common “real estate” sense. TTYS Love, Deb
To Whom it May Concern, I am writing this letter to inform you that I am a very pleased client. Linda Colaprete just sold my condo in Eastpointe. She is, and always has been, a very dedicated professional. I know this from years of experience dealing with Linda. Twenty-two years ago, she sold this same condo to me and my late husband After that, she aided my aging parents in finding a condo of their own in Florida (Jupiter). She also worked with my nephew and his wife. My sister had Linda find her a home in Port St. Lucie. Each time, she went above and beyond what others would do. I believe in writing letters when I am upset with someone’s work, but it is most satisfying to let you know what a treasure your firm has in Linda.
Kelli Birdsall is just always helpful, provides excellent service, very warm and friendly. Just an overall lovely lady.
Hand on my heart! Unbiased, unsolicited opinion of extremely satisfied customers – that is me and my wife. If you are looking in this area, you must talk to Judy, you owe it to yourself. Then you can decide. She is a long-time resident of Singer Island, she knows all the hidden gems in this community. So was the case with us. She found us a gem for which we are ever thankful to her. She walked through the corridors of all the big-name buildings, untiring soul! Told us all the weaknesses of each place. Never ever in a hurry to push to sell. Dr. & Mrs. Z. Khan
Hello Bates, I’ve been meaning to email you to say ‘thank you’ for always being so easily accessible and responsive. As you can tell, I am a low maintenance kind of person and you really keep things easy, efficient and straight forward. I really appreciate you and I’m thankful that I made the switch to Paradise! Have a great weekend! Darla Solomon
From the beginning, Linda sought to assist me with my search long distance while getting to know me and my interests. Upon arrival into WPB, she was excellent. She dedicated a large amount of time driving me around different areas and touring many homes. Her patience and pleasant personality were greatly appreciated! Thanks to her, I was able to find and purchase a home that was perfect for me. There is no way it would have occurred as well as it did without her. I would use her again and proudly recommend her to all my friends and colleagues.
Wonderful, friendly, informative, helpful service. Minnie Wells went out of her way at every turn. It was like having a knowledgeable guide that made your trip perfect. Her personal touches made us feel like she was a friend.
Can’t say enough about Minnie Wells..she handled everything. She was on top of everything and got everything done asap. I was in N.J., but she kept in touch with me and handled everything right on time. I came down on 2/1 when everything was completed as of 1/31.
Ms. Jean Strohmeyer
Minnie Wells is outstanding! She took care of our home as though it was her own attending to every detail (we were in N.Y.). Very thorough, patient and sweet. I’d recommend her to anyone.
Mrs. Barbara White
Linda Grady was amazing to work with! She is knowledgeable about the area and was sensitive to our situation and needs. I have already recommended her to a friend, and she was thrilled with Linda as well. I will continue to recommend Linda Grady to others, and I look forward to working with her again soon on my next real estate purchase. Lara Walsh, Riviera Beach
Janet was absolutely great. She was attentive, responsive, knowledgeable and caring. She made this the best property buying experience I have ever had. I highly recommend her. If there is such thing as Realtor of the Year, she should be the winner! Thanks Janet.
I use another realtor for 2 years and only got 1 looker. I listed with Janet Mennella and right away she was bringing people to look at my property. She not only advertised in Zillow and others, she also advertised in the paper with a great ad. She kept me updated by email and by phone on what was going on. She sold my home very quickly and got what I was asking. She’s a great realtor. I would recommend her to anyone for any type of property to sale. Janet is very personable and kept me up to date on everything going on with the sale of my house. We closed on Friday and it all went very smoothly even though I didn’t attend. I would heartily recommend her.
Linda Grady is hands down the best real estate agent I have had the pleasure of working with. Linda provided exceptional customer service which greatly reduced the uncertainty associated with purchasing a home. I encourage my fellow Veterans and Service Members to give Linda the chance to provide you with the same great home buying experience that she provided for my family. Linda was exceptional at understanding my family’s needs and translating those into finding our dream home. Her extensive knowledge of the area and sizeable professional network helped us save thousands on the purchase/financing of our new home. I work long hours during the week, but Linda was always available to handle any requirements during the entire process. You will not be disappointed if you allow Linda to handle all your real estate needs.
Palm Beach Gardens
I can’t thank Paulette enough for all her hard work. She made herself available every step of the way and was extremely helpful getting the property ready to show. She was knowledgeable about the market and we were happy with the sale. Paulette made it a fast, smooth process and I would highly recommend her.
Linda Grady, thank you for all you have done. I don’t know of anyone having more patience, or a caring attitude than you. Were you a health care professional in your previous live? Just kidding. We need more people like you in this world – especially in my profession.
You are so competent, professional and I honestly believe your skills as a real estate agent are above any that I have ever experienced.
We love our new home and want you and Jim to come over for dinner one evening after we’re settled in.
You will be a friend and our agent for life. Clara and I just wanted you to know we how very much appreciate all you have done.
Dr. Jim and Clara Henry
I had worked with Kelli Birdsall-Noll on my last house which took forever to get done, but we managed to come through it and get it done. I like her persistence and honesty and willingness to work as hard as she can to work with her clients and their needs. I would recommend her to anyone who would be looking for a place here in So Florida and would use her again for any other real estate dealings I might need in the future.
Marianne Nova-Boynton Beach
Linda Colaprete recently sold our condo at River Bend country Club, in Tequesta which we have owned and lived in for the past 14 years. Linda obtained the comps and recommended a competive selling price which allowed us to sell the property quickly. Linda was able to sell the Condo without our being involved and followed through seriously until the sale was completed. We were very pleased and with her efforts to complete the sale without our presence or assistance.
F John & Claire Simpson
Thank you again for the wonderful job you did in helping us sell my brother’s house. It was very hard for us to discover that he had developed dementia and needed to be placed in a Memory Care facility. When it was determined that he would never be able to live on his own again, the sale of his largest asset would help him be well taken care of for a long time.
We could not be more pleased with the professionalism and compassion you showed us. You were always ready to help as we lived a long way away. I honestly don’t know how we could have managed all the work we needed to do without your help. Thank you again, and i am sure my brother would thank you too.
Kelli Birdsall is hands down the best real estate agent in south Florida!!! I have purchased 9 condos with her help and expert knowledge of the market. She was able to find excellent tenants for all. I have since sold 3 at a great return on my investment!!!
I just want to express to you my sincere thanks for all you have done. I have never experienced a Realtor like you. The dinner you prepared for us on moving day was just unbelievable. You not only brought dinner for us, but all our “helpers” and stayed to help us unpack!
More important1y, you knew we were having buyers’ remorse and yet stayed with us showing us more properties to make sure we knew our original purchase was the right choice for us.
We know the other agent was a lazy bum – yet you continued to smooth things over and continued to do his duties as well as yours/ours. When the closing was delayed because of the seller’s error, you offered to extend your home to us for a two-night stay.
The best thing, you kept in touch with us every step of the way. You have become a lifetime friend. I know I’m not an easy person to deal with. Jill is so calm, but my attitude wasn’t the best. I’ve just experienced so much incompetence in the business world – especially in your industry. Thanks for putting up with me and for changing my preconceived, negative ideas about the real estate industry.
We love our home. Thank you, Linda Grady, -so very much for your professionalism, kindness and exemplary service.
It is not often I take the time to inform someone about the performance of an employee. This is an exception.
Linda Grady has gone far beyond what anyone could expect in being helpful, polite and totally professional When we arrived at the The Ritz Carlton the Condo was lacking· the essentials of routine life. Linda went shopping with my wife and purchased all the necessities. On several other occasions she helped get services such as the internet restored. She did all this despite an unbelievably incompetent and uncooperative rental agent representing the owner. I can offer other examples, but I think this draws the picture.
I must say you are fortunate to have her in your organization. We would have left here if it wasn’t for Linda. She receives our highest appreciation.
There is one agent you have that deserves recognition. She is by far the best Realtor we have ever encountered. Whenever we need information, she responds immediately. We have asked for some unusual information and the norm from other agents is you have to put in an offer first before I can answer. We don’t even -get return phone calls or emails. Everyone is too busy.
The lack of professionalism and ethics in South Florida is appalling. Linda Grady is extraordinary in her profession. She stays calm, cool and collected and has shown us that competence is alive and well in Palm Beach. She also has shown us extreme compassion and caring, unusual in any profession these days.
We realize Mrs. Grady has an outstanding reputation in the Real Estate Community among her fellow Realtors. She was recommended to us by another agent who was too busy and did not cover all the areas we wished to explore for the purchase of our second home.
Without Linda’s assistance, we would not have been able to close on our property last week.
Thank you for taking the time to listen to our comments.
Jon Wilcox helped me sell my home and helped my wife and I find our new home. He and his associate Stan helped make the moving transition a lot easier. They were very patient, responsive, honest, and knowledgeable of what we were looking for in our new home. I would recommend them to anyone who is looking for a home in the Palm Beach County area and someone who will go the extra mile in search of their dream home.
I met Jon and Stan when I inquired about a house for sale on line. Jon responded quickly and his professionalism and approach quickly distinguished him from other realtors who contacted me. My initial impressions were confirmed through the whole purchase process. Jon and Stan were a great resource, and always ready to help with excellent advice and service. I highly recommend Jon and Stan and can’t say enough about their excellent services. They are true professionals.
We loved working with Donna!! The whole process of purchasing a home may be stressful and tense but with Donna it was a very positive experience. Donna is professional but the same time warm and fun. She’s a great negotiator. Working with Donna exceeded our expectations.
“Judy: We came in to your office in 2008. We were at that time thinking about a condo in the future. Although you knew at that time that we would not purchase it at that moment you were still kind enough to show us some sites. So now in 2015 we were finally ready to buy a condo and decided to get back in touch with you. It was the best decision we made!
As you know I am a foreigner from Germany where the legal way of buying a condo is different than by you. That is the reason why we had to bother you with more questions than you usually expect. Even more we appreciate your unbelievable patience with us and your steady diligence concerning the legal side on our way to acquire our dream condo. Without your help we would not have been able to fulfill our (American) dream. Thank you so much. We can only recommend your services without any limitations to everybody also looking for the suitable real estate. When we plan another investment in this way, we would be glad if you could assist us again. You are an amazing realtor!” – Peter and Hirlsa
Although we signed with Jimmie as our realtor, what a bargain to get The McAdams Team. Jimmie AND Judy were both professional, pleasant, helpful and extremely prompt addressing all our concerns through several contract changes prior to the final closing!”- Tessa D (P. Marshall)
“The McAdams Team was masterful in showcasing our property. They were very detailed and conscientious. Their long-time experience translated into unparalleled expertise. We highly recommend them!” – Tony & Kathy
“Carol is an excellent realtor…. she is upfront, timely and ready to serve your needs! A very special lady! An experienced realtor!” – Suzanne Palmer
“We were new to the area, thought we knew what we wanted, but would have been lost without the expertise of Paradise. We highly recommend them.” – M.N.
“It really pays to find real estate people who are familiar with the area and the available homes of a specific locale. Paradise helped make our purchase virtually painless.” R.C.
The service that Jon provided was excellent. During a time where the market was not good for selling, Jon was able to get us a couple of serious buyers to make an offer within the first few days the house went on the market! Additionally, I was very pleased with how easy Jon made the process of selling the house especially for somebody that has never gone through the process before. Thanks again.” Chris Hindin Note: Sold for over appraised value.
Your service is exemplary, and it’s much appreciated. Looking forward to working with you in the future.” Alan De Jesus
“Just wanted to say that your services with the selling of my house were more than I expected, and your company was willing to look for every means to make me happy. I would highly recommend your company to my friends.” Dulce Campos
“I was very happy with my… experience. They practice fantastic customer service and are men of integrity. I will absolutely refer my dearest friends and family to use your company.” Whitney Warren
“I can honestly say I had a great experience with you guys and will do it again as soon as needed. Very professional, fast and accommodating. It was a pleasure.” Felix Gonzalez
“Thank-you Jon, I had fun working with you and Stan. You make a good team. I think we did good on our purchase.” Kevin Smith
“Beautiful job on the virtual tour!!! I’m so impressed!! Love, love, love it!! Thx so much!
5 Star Review.....The Portugal Team
They have been an integral part of my real estate team for a decade. Marcy and Paul have the highest level of integrity and continue to exceed my expectations with each transaction. I couldn't give them a higher or more positive review.....they are TOPS! Anthony Enlow
Dec 15, 2018, Sold home in Jupiter, FL in 2018
Bob was the absolute best in all aspects for us. Initially, he came to our property and did a thorough walk through like every realtor would do. However, what set Bob apart is he sat down with us and actually listened to us. Bob did not impose his ideas on us-he incorporated our ideas with his experience and knowledge. He treated us like an equal team player. Bob came up with a realistic price and a good game plan to market our property. During the time period our property was on the market, Bob took extra care to keep us updated even when nothing new was occurring. He made the extra effort after each showing to circle back to the other real tor to get feedback, all of which was valuable. Bob's persistence in this regard was invaluable. By the time we entered into negotiations with the Buyer, we had so much faith and trust in Bob that we simply gave him the parameters to work with and let him do the work of successfully negotiating price and terms that were well within our parameters. Bob is especially adept in negotiations and was very effective when we simply allowed him the flexibility to get the best package for us, which, of course, he did. Even after we had a contract, Bob did not relax, but instead, he doggedly worked at making sure all of the pre-closing and closing steps were taken care of. I am a New York attorney and I deal with lots of brokers through our firm's corporate clients. I rank Bob as one of the best overall real tors I have ever worked with. If anyone is considering buying or selling real estate in the general West Palm/Jupiter area, my recommendation is that they should call Bob.
We have been working with Sylvia & Dan for a couple of years and needless to say we did not feel pressured to buy.
Don was extremely generous with his time. Per our request, he would often screen houses for us since we live out of state. Sometimes we declined and they seemed just as happy to help.
Sylvia is extremely responsive when we have asked questions and provide us with answers in a prompt manner. Finally, Sylvia’s negotiation skills and ability in working with other professionals helped to secure our new home.
In our experience, it is not easy to find an agent especially out of state, but we certainly found it in Sylvia & Dan. In the future we would recommend them to our friends. 4/11/19 troung 06006 Bought single family home in Ft. Myers
Linda Grady, thanks for a great day and a great process. It’s a privilege to be your client.
Linda Grady has been great! Thank you for that wonderful referral.
We’d like to let you know how much we’ve appreciated working with Geri Brandon on the sale of our house in Lantana. From the very first meeting she had a plan for the sale. During the process Geri kept us up to date and provided timely assistance on showings, offers, contracts, addendums and services to meet contracts. She knew the procedures to follow, the numbers we wanted to know and researched any pertinent information needed. Her understanding personality and availability helped a lot as we completed the various work to be done. We will be sure to recommend her to other sellers!
Allison and Louis Berger
I want to give a huge thank you and five-star recommendation to Catherine Roze, Realtor for finding an amazingly gorgeous rental house for me in Wellington for the 2019-2020 season. She is extremely hard-working, very responsive and a wonderful person. I spent 4 days working with her and she found a large number of wonderful pool houses that were hard to narrow down to just one! I also enjoyed meeting her 10 beautiful polo ponies and touring her lovely farm in Loxahatchee. If you're looking to buy or rent in that area, I highly recommend Catherine!
We worked with Tracy Baker for two seasons until we found the perfect house for us! She worked tirelessly and nothing was too much to ask of her! Tracy was will to do whatever it took to get the job done. She is experienced in real estate in all areas of the market and honed in on exactly what we were looking for.
At the same time Tracy listed our house and actively marketed it until it sold. Her demeanor was always professional, courteous, and friendly. We thank her for her diligence and highly recommend her services to all those looking for a quality real estate professional!!
Ronnie and Ed Z.
FIVE STAR REVIEW
June 14, 2019
"We were lucky to find Dan Paselk when we called around for a real estate agent in Florida. Dan worked with us over several months, looking in several different areas until we found Cape Coral! We must’ve looked at 100 homes and bothered Dan many times for assistance and he was always there with an immediate response to assist us in anyway that he could. He was never too busy for us. We drove to Florida to look at homes with a window of less than five days. We were surprised and elated as soon as we walked into the first home that Dan showed us. It was exactly what we were searching for! We couldn’t be happier! We have recommended Dan to two friends who are also considering moving to Florida."
June 14, 2019
I am most pleased to take this opportunity to praise the knowledge and professionalism of your realtor, Darci Quinn. She is a very hard worker and has been most helpful in every aspect of our July 2019 pending sale in Riverbend C.C.
Darci is well known throughout the area for her honesty and integrity. She is a real “gem” and your firm should be very proud to have her on your staff.
Regards, Audre Henry
FIVE STAR REVIEW
"Dan Paselk's dedication to his clients is unmatched by any other agent we have used. He makes sure all details are followed up whether it’s a listing or buyer purchase. We highly recommend him to anyone planning on making any real estate transaction."
Fort Myers, FL
Tom Moher was a pleasure to work with and he helped navigate through all the countless listings out there to find the home I was looking for. His knowledge and experience along with his easy going personality made everything easy. I would definitely engage Tom for any of my future real estate endeavors.
Tom Moher was a pleasure to work with from day one! He provided me with listings daily and was quick to respond and set up appointments. I could call him at any time and he would give me detailed responses about what he was doing for my search. Tom would never pressure me in any way but would give me his honest opinion about how to handle offers. I would give Tom the highest recommendation.
This is to highly recommend Judy and Jimmie McAdams of Paradise Real Estate International. The McAdams were extremely active and professional in helping me and my wife in the purchase of a unit at Phoenix Towers. Since we are not permanent residents, they attended various inspections on our behalf, attended the closing, and guided us effectively every step of the way. Both Judy and Jimmie demonstrated a very sincere interest in our needs and could not be more attentive and responsive. We highly recommend The McAdams Team as your real estate agents. They are ours!
John and Lourdes Beltran
Catherine Roze made our experience in renting our suite to seasonal equestrians a true pleasure. Her experience and true insight in knowing what our needs were, exceeded our expectations. She is honest and friendly. I highly recommend her in the process in purchasing a home or renting a home.
Isabel and Ben
Zillow Five Stars
Catherine Roze, Realtor
Very honest, hard worker and professional. She is always on call. Best realtor I've ever worked with. Helped me find the correct price to a lot with potential. gg3166
Marissa Rose recommends Catherine Roze, Realtor
Wonderful service! Very honest person!
Paul Portugal is an amazing Realtor. We have used him before and he has also helped find properties for our families. We highly recommend him and have confidence in his experience and knowledge.
8/6/19 Overall 5 stars
Christina Alzona has helped us buy multiple houses over the past few years. She has aways made herself available, even on short notice, to view properties. We value her opinion, guidance, and transparancy throughout the whole process. Christina is very diligent is seeing that open issues get answered and completed accurately and on time. We value Christina as a realtor in the home buying process and recommend her highly to anyone looking for help.
Jessica Herring LeMaster recommends Darla Solomon. So Kind and fun to work with! She doesn't ski a beat and works hard for her customers.
- Jessica Herring LeMaster
Linda Grady is the best possible real estate agent there could be. She makes herself available as much as needed and all information that is necessary and is herself completely knowledgeable. Above she is willing to take all the time necessary to effect a sale and is fair to everyone involved.
-Mary Lou Wagner
Just an honest and down to earth human being. It was a pleasure to have Bob Shaw guide my wife and I thru the process. Although Bob Shaw? also represented the seller as well we felt he went out of his way to help us with the closing and even helped us out with minor issues after closing. We would highly recommend his service.